Supporting parents of children with special educational needs
Helpline: 0330 043 0225

Safeguarding policy

This policy applies to all staff, including senior managers and the board of trustees, paid staff, volunteers and sessional workers, agency staff, students or anyone working on behalf of NSENN.

The purpose of this policy is:

  • to protect children and young people and vulnerable adults who receive NSENN’s services. This includes the children of adults who use our services;
  • to provide staff and volunteers with the overarching principles that guide our approach to safeguarding

NSENN believes that a child or young person or vulnerable adult should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and vulnerable adults and to keep them safe. We are committed to practice in a way that protects them.

NSENN believes that the welfare of children is of paramount importance regardless of their age, culture, disability, racial origin, language, religious belief or sexual orientation. A child for the purpose of this policy, as defined by the Children Act 1989 and Children Act 2004 is anyone who has not yet reached their 18th birthday.

Designated Safeguarding Officer:

Pat Brickley, Chairperson

Telephone No: 0750 102 7323

Deputy Designated Safeguarding Officer:

Karla Cooper, Development Worker

Telephone No: 07742538926

If the DSO/Deputy DS0 are unavailable anyone with a safeguarding concern can contact The Children’s Advice and Duty Service (CADS). A staff member or volunteer can call (0344 800 8021). A member of the public or parent can call (0344 800 8020).Roles and Responsibilities of Designated Safeguarding Officer

Our Designated Safeguarding Officer will liaise with Children’s Services and other agencies and make referrals to Children’s Services using the procedure below.

Concerns for a child’s safety or welfare will be recorded in writing and given to the Designated Safeguarding Officer who will be responsible for ensuring that all staff members and volunteers are aware of our policy and the procedure they need to follow.

The Designated Safeguarding Officer will ensure that our safeguarding policy is in place and is reviewed annually. The content of our policy has been written following consultation with the Safer Programme.

Types of Abuse

Definitions of Abuse and Neglect from Working Together to Safeguard Children 2023

Safeguarding and promoting the welfare of children is defined for the purposes of this guidance as: protecting children from maltreatment;preventing impairment of children’s health or development;ensuring that children are growing up in circumstances consistent with the provision of safe and effective care; and taking action to enable all children to have the best outcomes.

Child protection is defined as:Part of safeguarding and promoting welfare. This refers to the activity that is undertaken to protect specific children who are suffering, or are likely to suffer, significant harm.

What is abuse and neglect?

A form of maltreatment of a child. Somebody may abuse or neglect a child by inflicting harm, or by failing to act to prevent harm. Children may be abused in a family or in an institutional or community setting by those known to them or, more rarely, by others (e.g. via the internet). They may be abused by an adult or adults, or another child or children.

Physical abuse

A form of abuse which may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.

Emotional abuse

The persistent emotional maltreatment of a child such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve conveying to a child that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person. It may include not giving the child opportunities to express their views, deliberately silencing them or ‘making fun’ of what they say or how they communicate. It may feature age or developmentally inappropriate expectations being imposed on children. These may include interactions that are beyond a child’s developmental capability, as well as overprotection and limitation of exploration and learning, or preventing the child participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including cyber bullying), causing children frequently to feel frightened or in danger, or the exploitation or corruption of children. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.

Sexual abuse

Involves forcing or enticing a child or young person to take part in sexual activities, not necessarily involving a high level of violence, whether or not the child is aware of what is happening. The activities may involve physical contact, including assault by penetration (for example, rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing and touching outside of clothing. They may also include non-contact activities, such as involving children in looking at, or in the production of, sexual images, watching sexual activities, encouraging children to behave in sexually inappropriate ways, or grooming a child in preparation for abuse Sexual abuse can take place online, and technology can be used to facilitate offline abuse. Sexual abuse is not solely perpetrated by adult males. Women can also commit acts of sexual abuse, as can other children.

Neglect

The persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. Neglect may occur during pregnancy as a result of maternal substance abuse.

Once a child is born, neglect may involve a parent or carer failing to:

  • provide adequate food, clothing and shelter (including exclusion from home or abandonment);
  • protect a child from physical and emotional harm or danger;
  • ensure adequate supervision (including the use of inadequate care-givers); or
  • ensure access to appropriate medical care or treatment.

It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.

Additional safeguarding concerns to be aware of are:

  • Child Sexual Exploitation
  • FGM – Female Genital Mutilation
  • Forced Marriage
  • Honour Abuse
  • County Lines
  • Child Criminal Exploitation
  • Radicalisation
  • The Prevent Duty
  • Online Abuse

For more information on these head to the Policy Appendix 2.

We recognise that:

  • the welfare of the child is paramount, as enshrined in the Children Act 1989
  • all children, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have a right to equal protection from all types of harm or abuse
  • some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues
  • working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare

Safer Working Practices

We will seek to keep children and young people safe by:

  • valuing them, listening to and respecting the and those who we work with
  • adopting child protection practices through procedures and a code of conduct policy for staff and volunteers for identifying and dealing with any concerns of harm or abuse
  • developing and implementing an effective online safety policy and related procedures
  • providing effective management for staff and volunteers through supervision, support and training
  • recruiting staff and volunteers safely, ensuring all necessary checks are made. Those who are responsible for appointing staff will be trained in safe recruitment practices. All references will be thoroughly checked and DBS checks carried out. The Update Service is used for DBS Checks.
  • At all times the Designated Safeguarding Officer will ensure that safer recruitment practices are followed. This includes Job Description & Person Specification, checking of ID on interview.
  • All new staff will have an understanding of safeguarding and our child protection policy and will make a commitment to safeguarding children in accordance with the policy from Day 1.
  • Safeguarding will be a feature in all staff meetings.
  • Our Safeguarding Policy will be displayed on the notice board in our office and be included in Staff Handbooks.
  • Our Safeguarding Policy will be shared with all our members. We have an employee pack of all our policies and they are gone through at Induction on the first day. New staff are then expected to read through our policies during their first week. We do give all staff a distribution sheet to sign when given updated or new policies
  • All new staff will receive appropriate safeguarding training through the NSCP Safer Programme within their 3 months’ probation period* This training will be refreshed every 3 years.
  • We actually encourage all our staff to keep up-to-date with the most recent local and national safeguarding advice and guidance. This can be accessed through https://norfolklscp.org.uk/
  • Developing and maintaining effective information sharing with statutory services and other agencies, involving parents/carers as appropriate
  • Working collaboratively with Norfolk Safeguarding Children Partnership
  • Our Code of Conduct sets out what the acceptable standards of behaviour are for all staff and volunteers. We all have a duty of care to safeguard the children we work with. All staff and volunteers are made aware of this Code of Conduct during their Induction Programme and are asked to sign to show their adhere to the Code. If we suspect or becomes aware, that a staff member/volunteer has breached the code of conduct, the organisation will address this in accordance with the Disciplinary Policy.
  • Our organisation undertakes to remedy without delay any weaknesses in regard to our safeguarding arrangements that are brought to their attention.

Procedures for handling Disclosures

If a child discloses information that may indicate they are suffering from abuse or

neglect, we will deal with this in the following way:

  • Listen and be supportive.
  • Do not ask any leading questions, interrogate the child, or put ideas in the child’s head, or jump to conclusions.
  • Do not stop or interrupt a child who is recalling significant events.
  • Never promise the child confidentiality– it must be explained that information will need be to be passed on to help keep them safe.
  • Record what was said immediately as close to what was said as possible. Also record what was happening immediately before the child disclosed.
  • Name, sign and date the record in ink.
  • Contact the designated person immediately.

Contacting the Children’s Advice and Duty Service (CADS)

  • If we are concerned that a child or children is experiencing or likely to suffer significant harm we will telephone (CADS) immediately on 0344 800 8021
  • When considering whether to contact CADS we will consult the CADS Flowchart in Appendix 1) and the Norfolk Continuum of Needs Guidance 2023 produced by the Norfolk Safeguarding Children Partnership (NSCP)
  • We will gain consent from the parent to contact CADS, unless to do so would place the child at further risk of harm or undermine a criminal investigation.
  • CADS will advise us of the action required to resolve the concerns either directly or with the support of partner agencies, not necessarily Children’s Services. Or a formal referral, recording the level of need. Depending on the level, the referral will be processed into either a Family Support Team or Social Work Team.
  • A consultation feedback letter will be provided as a record of all conversations and provide a clear audit trail of the outcome agreed.
  • We will not investigate and will be led by the Local Authority and/or the Police.
  • We will keep written dated records of all conversations with CADS.
  • We understand if we are unhappy about a decision made by CADS we can use the Resolving Professional Disagreements policy on https://norfolklscp.org.uk/
  • Members of the public or parents can contact CADS on 0344 800 8020

Records & Confidentiality

If we are concerned about the welfare or safety of a child in our organisation we will record our concerns immediately on the agreed report form and give this to the Designated Safeguarding Officer.

Any information recorded will be kept in a separate file, in the locked cabinet of our office and not with the child’s fife. These files will be the responsibility of the Designated Safeguarding Officer and information will only be shared within the organisation on a need to know basis or for the protection of the child.

All Safeguarding information will be kept in the file and will be added to. Copies of referrals will be kept in the file.

Reports of the concern to the Designated Safeguarding Officer must be made in writing and signed and dated by the person with the concern.

Our organisation cannot guarantee confidentiality if there is a child safeguarding concern, as we will need to share these concerns with the Children’s Advice and Duty Service.

It is an expectation that our organisation will seek consent to share information first unless to do so would place somebody at risk of harm or undermine a criminal investigation.

Managing Allegations against people working with children

Our aim is to provide a safe and supportive environment which secures the wellbeing and very best outcomes for the children who attend our setting. We do recognise that sometimes the behaviour of adults may lead to an allegation of abuse being made.

Allegations sometimes arise from a differing understanding of the same event, but when they occur, they are distressing and difficult for all concerned. We also recognise that many allegations are genuine and there are some adults who deliberately seek to harm or abuse children. We work to the thresholds for harm as set out in ‘Working Together to Safeguard Children’ (2023).

An allegation may relate to a person who works / volunteers with children who has:

  • behaved in a way that has harmed a child, or may have harmed a child and/or;
  • possibly committed a criminal offence against or related to a child and/or;
  • behaved towards a child or children in a way that indicates he or she may pose a risk of harm to children; and/or
  • behaved or may have behaved in a way that indicates they may not be suitable to work with children

The 4th bullet point above recognises circumstances where a member of staff (including locum or supply staff) or volunteer is involved in an incident outside of setting/agency/work place which did not involve children but could have an impact on their suitability to work with children; this is known as transferrable risk.

At Norfolk SEN Network we recognise our responsibility to report / refer allegations or behaviours of concern and / or harm to children by adults in positions of trust known to us, but who are not employed by our organisation to the LADO service directly at lado@norfolk.gov.uk

We will take all possible steps to safeguard our children and to ensure that the adults at Norfolk SEN Network are safe to work with children. When concerns arise, we will always ensure that the safeguarding actions outlined in the local protocol and procedures NSCP Protocol 8.3 – Allegations Against Persons who Work/Volunteer with Children and The Management of Allegations Against People Working with Children Procedure are adhered to and will seek appropriate advice.

If an allegation is made or information is received about any adult who works/ volunteer in our setting which indicates that they may be unsuitable to work / volunteer with children, the member of staff receiving the information will inform the Designated Safeguarding Officer immediately. This includes concerns relating to agency, supply and specialist staff, students and volunteers.

Should an allegation be made against a Development Worker, this will be reported to the charity’s Chairman. In the event that he/she is not contactable on that day, the information must be passed to and dealt with by the Vice-Chair.

The referral form can be downloaded here, along with more information:

https://norfolklscp.org.uk/people-working-with-children/how-to-raise-a-concern

For further information on the role/remit of Norfolk LADO Service, please see NSCP Protocol 8.3 – Allegations Against Persons who Work/Volunteer with Children and The Management of Allegations Against People Working with Children Procedure

Making a Barring Referral to the Disclosure and Barring Service

If an allegation has been made about a staff member or volunteer, then our organisation has a legal duty to make a barring referral if the following conditions are met:

Condition 1

  • you withdraw permission for a person to engage in regulated activity with children and/or vulnerable adults. Examples: dismissed, re-deployed, retired, been made redundant or retired.

Condition 2

You think the person has carried out 1 of the following:

  • engaged in relevant conduct in relation to children and/or adults. An action or inaction has harmed a child or vulnerable adult or put them at risk or harm or;
  • satisfied the harm test
  • received a caution for, or a conviction for, or been convicted for a relevant offence

More information on Barring Referrals can be found online

If we need guidance on making a Barring Referral, we will contact the East of England DBS Outreach Advisor for support.

A Barring Referral can be completed online via the DBS website

A Barring Referral will be made by the Designated Safeguarding Officer or Deputy in his/her absence.

There could be times when we might consider that we should still make a referral in the interests of safeguarding children even if the legal duty to refer has not been met. This could include acting on advice of the police or a safeguarding professional, or in situations where there may not be enough evidence to dismiss or remove a person from working with vulnerable groups. DBS are required by law to consider any and all information sent to them from any source. This includes information sent to them where the legal referral conditions are not met. If we do make a referral to DBS where the referral conditions are not met, we will do so in consideration of relevant employment and data protection laws.

Working with parents and carers

  • We will share our Safeguarding Policy with parents when we are first in contact with new families along with our Privacy Policy and with a child who is of an age and ability to understand it.
  • Parents are made aware of our Safeguarding Policy through the Development Worker working with the family.
  • Parents will be informed of our legal duty to assist other agencies with Safeguarding enquiries and what happens should we contact The Children’s Advice and Duty Service (CADS).
  • Parents will be made aware that we will need to share information with the relevant authorities if we have concerns about the welfare of their child, and that we do not have to seek consent from them if there are serious concerns about harm or likely harm to their child.
  • We conduct continuous risk assessment within our work with families

Online Safety

Online Safety includes the use of photography and video, the internet and social media sites, mobile phones and smart watches.

Online guidance for staff when visiting families:

  • Both staff and personal mobile phones should be switched to silence
  • Smart watch cameras should be switched off
  • Families telephone numbers should not be stored on staff phones and laptops
  • Laptops and mobile phones should be switched off when not in use.

Please refer to our Online Safety Policy for more information.

Relevant Guidance and Legislation

  • Working Together to Safeguard Children 2023
  • What to do if You’re Worried a Child is Being Abused 2015
  • Children Act 2004
  • Children Act 1989
  • The Online Safety Act 2023
  • Data Protection Act 2018
  • Norfolk Continuum of Needs Guidance 2023

Norfolk Guidance to Understanding Continuum of Needs | NSCP | PWWC (norfolklscp.org.uk)

-Norfolk Safeguarding Children Partnership Policies and Procedures

Polices & Procedures | Norfolk Safeguarding Children Partnership (norfolklscp.org.uk)

Other Relevant Policies

To underpin the values and ethos of our organisation and our intent to ensure our Organisation and our intent to ensure our children and young people are appropriately safeguarded, the following policies are also included under our safeguarding umbrella:

  • Safer Recruitment
  • Bullying
  • Safer Working Practice
  • Code of Conduct
  • Health & Safety
  • Complaint
  • First Aid

Useful Contacts

  • Norfolk Children’s Advice and Duty Service (CADS) 0344 800 8021
  • Norfolk Children’s Services 24 hours 0344 800 8020
  • Norfolk Police 101 / In an emergency 999
  • Norfolk Local Authority Designated Officers (LADO) Team lado@norfolk.gov.uk
  • Norfolk Safeguarding Children Partnership (NSCP) norfolklscp.org.uk
  • Safer Programme 01603 228966 safer@norfolk.gov.uk
  • The Disclosure and Barring Service Regional Outreach Service

The DBS Regional Outreach service – GOV.UK (www.gov.uk)

Policy Review

We will make any changes immediately to our procedures in line with Norfolk Safeguarding Children’s Partnership guidance on https://norfolklscp.org.uk/

VersionSignedDate
OneRaffaella OuchaiOctober 215
TwoPat Brickley15 May 2021
ThreePat Brickley20 October 2022
FourPat Brickley30 November 2023
FifthPat Brickley7 June 2024

Children’s Advice and Duty Service- CADS

Children Advice & Duty Service

Appendix 2-Additional Safeguarding Issues

Child Sexual Exploitation-CSE is a form of child sexual abuse. It occurs when an individual or group take advantage of an imbalance of power to coerce, manipulate or deceive a children or young person under the age of 18 into sexual activity (a) in exchange for something the victim needs or wants, and/or (b) for the financial advantage or increased status of the perpetrator or facilitator. The victim may have been sexually exploited even if the sexual activity appears consensual. CSE does not always involve physical contact; it can also occur through use of technology.

FGM – Female Genital Mutilation (FGM) is a procedure where the female genitals are deliberately cut, injured or changed, but where there’s no medical reason for this to be done. It’s also known as “female circumcision” or “cutting”. FGM is often performed by someone with no medical training who uses instruments such as a knife, scalpel, scissors, glass or razor blade. Children are rarely given anaesthetic or antiseptic treatment and are often forcibly restrained.

FGM is often motivated by beliefs about what is considered acceptable sexual behaviour. It aims to ensure premarital virginity and marital fidelity. FGM is in many communities believed to reduce a woman’s libido and therefore believed to help her resist extramarital sexual acts. It is illegal to carry out FGM in the UK. It is also a criminal offence for UK nationals or permanent UK residents to perform FGM overseas or take their child abroad to have FGM carried out. The maximum penalty for FGM is 14 years’ imprisonment.

Forced Marriage-People have the right to choose who they marry, when they marry or if they marry at all. Forced marriage is when some face physical pressure to marry (for example, threats, physical violence or sexual violence) or emotional and psychological pressure (eg if they’re made to feel like they’re bringing shame on their family).

Forced marriage is illegal in England and Wales. This includes:

  • taking someone overseas to force them to marry (whether or not the forced marriage takes place)
  • marrying someone who lacks the mental capacity to consent to the marriage (whether they’re pressured to or not)

Honour AbuseHonour based violence is a violent crime or incident which may have been committed to protect or defend the honour of the family or community.

It is often linked to family members or acquaintances who mistakenly believe someone has brought shame to their family or community by doing something that is not in keeping with the traditional beliefs of their culture. For example, honour based violence might be committed against people who:

  • become involved with a boyfriend or girlfriend from a different culture or religion
  • want to get out of an arranged marriage
  • want to get out of a forced marriage
  • wear clothes or take part in activities that might not be considered traditional within a particular culture

Women and girls are the most common victims of honour based violence however it can also affect men and boys. Crimes of ‘honour’ do not always include violence. Crimes committed in the name of ‘honour’ might include:

  • domestic abuse
  • threats of violence
  • sexual or psychological abuse
  • forced marriage
  • being held against your will or taken somewhere the victim doesn’t want to go
  • assault/killing

County Lines-A term used to describe gangs and organised criminal networks involved in exporting illegal drugs into one or more importing areas within the UK, using dedicated mobile phone lines or other form of ‘deal line’. They are likely to exploit children and vulnerable adults to move and store the drugs and money, and they will often use coercion, intimidation, violence (including sexual violence) and weapons.

Child Criminal Exploitation-A term to describe where an individual or group takes advantage of an imbalance of power to coerce, control, manipulate or deceive a child or young person under the age of 18 into any criminal activity:

(a) in exchange for something the victim needs or wants; and/or

(b) for the financial or other advantage or the perpetrator or facilitator; and/or

(c) through violence or the threat of violence.

The victim may have been criminally exploited even if the activity appears consensual. Child criminal exploitation does not always involve physical contact; it can also occur through the use of technology.

Radicalisation –When we talk about radicalisation it means someone is being encouraged to develop extreme views or beliefs in support of terrorist groups and activities. radicalisation and the potential path towards terrorism and extremism can occur through face to face or online interactions. It is sadly the case that it is becoming easier than ever to be groomed by terrorist recruiters on the internet and to find extremist materials.

Encouraging susceptible individuals to commit acts of terrorism on their own initiative is a deliberate tactic seen in emerging ideologies and seen in their propaganda. This is exacerbated by online environments which bring together and facilitate individuals sharing and validating thoughts and ideas.

Every case is different, and there is no checklist that can tell us if someone is being radicalised or becoming involved in terrorism. The importance of noticing the hallmarks of concern within these online communities, in friends or wider social spaces as well as work and educational settings has probably never been as important as it is now. There are some common signs that may mean someone is being radicalised.

  • Expressing an obsessive or angry sense of injustice about a situation and blaming this on others.
  • Expressing anger or extreme views towards a particular group such as a different race or religion.
  • Suggesting that violent action is the only way to solve an issue, sharing extreme views or hatred on social media.

It’s often the case that professional curiosity and belief in your own ability to determine if something just doesn’t sit right is sometimes a good check point to flag up where something may be going wrong, especially in the early stages of radicalisation.

Online Abuse – any type of abuse that happens on the internet. It can happen across any device that’s connected to the web, like computers, tablets, and mobile phones. It can happen anywhere online, including: social media, text messages and messaging apps, emails, online chats, online gaming and live-streaming sites. Children can be at risk of online abuse from people they know or from strangers. It might be part of other abuse which is taking place offline, like bullying or grooming. Or the abuse might only happen online.

Children may experience several types of abuse online: Cyberbullying, Emotional abuse-which can include emotional blackmail, Sexting-pressure or coercion to create sexual images, Sexual abuse, Sexual exploitation and Grooming-perpetrators may use online platforms to build a trusting relationship with the child to abuse them.

A child experiencing abuse online might:

  • spend a lot more or a lot less time than usual online, texting, gaming or using social media
  • seem distant, upset or angry after using the internet or texting
  • be secretive about who they’re talking to and what they’re doing online or on their mobile phone
  • have lots of new phone numbers, texts or email addresses on their mobile phone, laptop or tablet

Be mindful that some of the signs of online abuse are similar to other types of abuse.

The Prevent Duty in Norfolk

Prevent is part of the UK’s Counter-terrorism strategy CONTEST. The aim of Prevent is to stop people from becoming terrorists or supporting terrorism. The key terms to be aware of are as follows:

Extremism – the vocal or active opposition to our fundamental values, including the rule of law, individual liberty and the mutual respect and tolerance of different faiths and beliefs.

Radicalisation – refers to the process by which a person comes to support terrorism and extremist ideologies associated with terrorist groups.

Terrorism – action that endangers / causes serious violence to a person/people; causes serious damage to property; or seriously interferes with / disrupts an electronic system.

Responding to a Concern-Notice – Check – Share

Notice-A staff member or volunteer working with a child or young person could be the person to notice that there has been a change in the individual’s behaviour that may suggest they are vulnerable to radicalisation. Every case is different, and there is no checklist that can tell us if someone is being radicalised or becoming involved in terrorism. There are some common signs that may mean someone is being radicalised.

  • Expressing an obsessive or angry sense of injustice about a situation and blaming this on others.
  • Expressing anger or extreme views towards a particular group such as a different race or religion.
  • Suggesting that violent action is the only way to solve an issue, sharing extreme views or hatred on social media.

Check-The next step is for the staff member or volunteer to speak to the manager or safeguarding lead to better understand the concerns raised by the behaviours observed to decide whether intervention and support is needed. In many cases there will be an explanation for the behaviours that either requires no further action or a referral not related to radicalisation or extremism.

Share-Where the staff member or volunteer still has concerns that the individual may be vulnerable to radicalisation, then the organisation’s safeguarding procedures will be followed, and this safeguarding concern will be reported to the Children’s Advice and Duty Service (CADS).

Following this the Prevent referral form should be completed, which can be downloaded from here referral form and sent to: preventreferrals-NC@Norfolk.police.uk

An initial assessment of the referral will be carried out prior to any further information gathering on the individual.